|
|
|
The Mission of Applied Catalysts
To provide innovative, high technology catalyst products & solutions as we positively influence all people involved and operate a profitable and sustainable business.
It's really broken down into 3 parts:
To provide innovative, high technology catalyst products & solutions . . .
This relates to the products and services we provide. We want to be problem solvers to our customers. A key word in this phrase is "innovative." The dictionary says this about innovate: to introduce something new; make changes in anything established.
. . . as we positively influence all people involved . . .
This phrase refers to the culture of our company. Whether it is our employees, our customers, our suppliers, or other friends of the company, we want to positively "influence" all people involved. That same dictionary says this about influence: to exercise influence on; affect; sway: to influence a person.
. . . and operate a profitable and sustainable business.
This phrase says we want to run the business in a way that makes money and will be operating long into the future.
The Values of Applied Catalysts
Customer is Key — Always serve the customer.
Our business success is dependent on our customers working with us. Because we are smaller than our competition, each customer is important to us and our well being
We aim to exhibit deep care and understanding of customer needs.
We are willing to go the extra mile. We are responsive to the needs of our customers.
Character — We do what we say and we do what is right. We treat others the way we want to be treated.
This is Basic Honesty. It is important for us to uphold the high standards and integrity of ourselves and of the Company.
We want to be trustworthy enough where we could be trusted with your personal bank account
Competence — Excellence in our individual roles, whether alone or in front of others.
Each employee should be knowledgeable and exhibit strength in their role in company.
The quality and timeliness of work performed by each employee should be excellent — to the benefit of the customer and the company.
Legacy — People and companies are better off because we are involved.
The work we do today will positively impact our customers and our company in the future.
We want to make our customers' business operations & lives easier and improved because we were involved.
Teachable — Over time, learners beat the learned.
We are hungry to learn in our areas of expertise.
We aim to expand into new areas of expertise and to become competent in those areas
Ability to listen, learn from, and disagree with other people in a professional manner.
Perseverance — We keep at the task until we get it right.
Unexpected problems happen every day in business. It is important to us to continue the effort of accomplishing goals and tasks and to not let roadblocks stand in our way. We aim to show mental toughness & calm in crisis.
|
|
|
|